What Are Support Services?

Support services are designed to make the patient’s health tourism journey smooth and comfortable. These services include airport transfer, interpreter assistance, hotel and accommodation coordination, and nutritional guidance, ensuring that international patients receive complete support throughout their aesthetic or medical procedures.

Support Process Steps

  • Pre-Arrival Coordination

    Before the patient arrives, travel arrangements, airport transfer, accommodation, and interpreter services are planned to ensure a seamless experience.

  • Arrival Assistance

    Patients are welcomed at the airport, assisted with check-in, and guided to their accommodations or clinics.

  • During Treatment Support

    Ongoing support during consultations and procedures includes translation, meal planning, wellness guidance, and daily needs management.

  • Post-Treatment Assistance

    Patients are guided through post-treatment instructions, follow-ups, and any additional support services to ensure comfort and satisfaction.

  • Departure Coordination

    Transfer back to the airport and final assistance are provided, completing a fully supported health tourism journey.

Support Services

Benefits of Support Services

Support services enhance patient comfort, reduce stress, and ensure a smooth and safe medical tourism experience. Patients can focus on their treatment while all logistical, linguistic, and wellness needs are handled professionally.

Precautions

Patients should provide accurate travel information, communicate dietary or accessibility requirements, and follow guidance from support staff for a safe and smooth journey.

Support Services

10 Things You Should Know About Support Services

What services are included?

Airport transfer, interpreter assistance, hotel & accommodation coordination, nutritional guidance, wellness support, and daily needs management.

Do I need to arrange my own airport transfer?

No, our support team handles airport pickup and drop-off for international patients.

Are interpreters available for all appointments?

Yes, professional interpreters are provided to assist during consultations and treatments.

Can accommodation be arranged near the clinic?

Yes, we coordinate hotel bookings close to the clinic to minimize travel time.

Do you provide meal planning or dietary support?

Yes, personalized nutritional guidance is provided for patients with specific dietary needs.

Is wellness or spa support included?

Yes, optional wellness services such as spa or relaxation treatments can be coordinated.

How do I communicate my special requirements?

You can inform our support team during the consultation or pre-arrival planning.

Is support available 24/7?

Our team provides continuous support during your stay, including emergencies and immediate assistance.

Do I need to pay extra for these services?

Some services may be included in the package, while others may incur additional charges, which will be communicated beforehand.

Who do I contact during my stay?

You will be assigned a dedicated support coordinator to assist with all your needs.